Our Story
How KarmaCRM Was Born
It was a dark and CRMless night, and John Paul Narowski was another VP of sales, about to throw in the towel on the CRM search. He had tried crm after crm yet the sales team kept resorting to sticky notes and excel spreadsheets. He decided the only solution was to forego another weekend of bar trivia, and invest his time building an internal CRM for him and his team.
By Monday, version zero.point.one of karmaCRM was launched. A few days after that… his sales team tried it and loved it! Since then, karmaCRM has grown largely through the awesome feedback of our customers, and some of the incredible people on our team!
How KarmaCRM is Different
We built karmaCRM fully knowing that we didn’t care for the rigidity of enterprise selling. We had modest sales needs and contacts who we wanted to build stronger relationships with. KarmaCRM emphasizes the “R” in CRM and is designed to put these interactions front and center, so you can focus on building and strengthening them in real life. More face-to-face time and less data entry. The core of karmaCRM is simple, anti-enterprise salesy, and designed to simply bring all of your data into one place.
John Paul Narowski
Founder & CEO karmaCRM
Our Core Values
Deliver Bar-Raising Customer Service
Cultivate Personalized Relationships
Learn Constantly and Strive for Expertise
Be a Human, Not a Robot
Listen & Maintain an Open Mind
Integrate Play with Work
Meet the Leadership Team
John-Paul Narowski
CEO / Founder
John-Paul is fast-paced, focused and doesn’t accept sub-par. He’s passionate about helping small businesses compete through the effective fusion of technology, design, and customer feedback. When he’s not knee-deep in code, you can find him on the ski slopes, exploring nature, or cooking.
Shirley Robinson
Customer Advocate
Shirley is dedicated to making the tedious task of finding and using a CRM into the best possible experience for all. She thrives on finding solutions for complicated problems while developing close relationships with our users. When she isn’t answering your tickets or phone calls, Shirley can be found with her nose in a book, enjoying her family, or taking road trips.
Cece Kustritz
Sales & Business Development
Always eager to help, Cece’s main goal is to provide service to anyone interested in our CRM, rather than the pushy sales strategies of the past. When she’s not answering customer questions or demonstrating karma’s capabilities, you can find her exploring the woods of Minnesota, playing with her dogs, or drawing.
Jovan Miljevic
Growth & Marketing
Looking to provide all karmaCRM and karmaSpeaker users with a great experience, Jovan is dedicated to adding value to the karma brand and helping our company grow. An explorer by nature, he is passionate about communication, mountain biking and trail running, and when he’s not at work, you can find him out in nature or traveling abroad.
Khulani Malone
Product Architect
Undaunted by new challenges, Khulani finds nothing more rewarding than programming new features and resolving issues for our customers. When he’s not lost in the world of programming, he’s contemplating the meaning of life or continuing work on his house.
Every customer gets a no-obligation, 14-day unlimited-use free trial.