April 26, 2012
Announcing: The karmaCRM Support Center
BY John Paul Narowski IN karmaCRM News and Updates 0 Comment
The new karmaCRM Support Center (http://support.karmacrm.com) will allow you to find helpful documentation, submit ideas for new features, and contact us for immediate assistance, all in one place.
The Knowledge Base
The knowledge base section will contain up-to-date information on using all aspects of the system, as well as helpful tips and tricks. If you can’t find what you’re looking for quickly in the topic lists, try searching the entirety of the knowledge base using the search bar near the top of the page. New topics will be added frequently.
A Work in Progress
We’re the first to admit that our documentation is a bit behind our features…ok, maybe more than a bit…but we want you to know we’re working on it and won’t stop until you have all the tools and resources needed to educate yourself about our software at a pace comfortable for you. New articles, documentation, screencasts and how-to videos will be added on a regular basis.
Weekly Training
Along with our documentation quest, we’ll be providing webinars once a week to help you get started with the software and answer any questions you may have. This will begin May 1st, and recur every following week thereafter.
Our Commitment To You
If you’re like us, you generally get the sinking feeling you’ll never see your support ticket again after hitting the submit button. We were sick of getting crummy, half cooked customer service and assume you are too. We are committed at our very core to providing you with the best, fastest and most effective customer service we can. Every business decision we make, every person we hire will put this commitment front and center.
Test us, follow one of the links below to contact us, and see how fast we respond!
- Submit a support ticket at http://support.karmacrm.com
- Give us a suggestion at http://karmacrm.uservoice.com/
- Make a sales inquiry at https://www.karmacrm.com/contact/new
