July 21, 2015
BY John Paul Narowski IN CRM Software, Sales and Marketing
Are you looking for ways to better manage and improve your sales team and selling processes? If yes, then CRM (customer relationship management) solution is what you are looking for. CRM software is created to help companies and their sales teams to make sales processes better, convenient and practical. It makes easier for sales reps to manage, track and collect important information relating to their current and potential customers. Let’s look at 5 benefits that your sales team will get if they use a CRM software. 1. Centralized Data Data is considered to be one of the most valuable strategic … Continue reading 5 Benefits CRM Will Bring to Your Sales Team →
July 17, 2015
BY John Paul Narowski IN CRM Software, Sales and Marketing, Small Business
When making a decision about investing in any product/service for your company, probably the first thing that comes to your mind is: Will the return on investment (ROI) be high? To put it simply, will the benefits from that product be more than the costs associated with it? Of course, when you buy products/services for your business, like CRM software, you expect to have positive ROI. There are some products that require a lot of time, sometimes many years, in order to show the benefits. However, this is not the case of CRM softwares. The reason is that just because … Continue reading 5 Ways CRM Software Can Increase Your ROI →
July 16, 2015
BY John Paul Narowski IN CRM Software, Productivity
Customers are the heart of any kind of business and you cannot just let your customer relationships be out of your attention. Fortunately, nowadays there are a lot of customer relationship management (CRM) softwares which are there to help you. CRM software is one of the main tools that every business owner, manager and employee should have at their disposal. Instead of collecting contacts, documents, folders and writing information on sticky notes, CRM software lets you collect all these data just in one place. But how can you choose the right CRM software for your business when there are dozens … Continue reading 6 Important Factors to Consider When Shopping for CRM Software →
July 15, 2015
BY John Paul Narowski IN Customer Service, Sales and Marketing
Good customer service is the lowest criteria every business has to correspond to, in order to enter the business environment in their industry and at least be able to stay afloat. Great customer service is what most of the companies offer their clients and thus, make their business appear at the top of their industry. However, if you want to truly shine, you have to offer not just great, but superior customer service. Customer service is one of the most important parts of any business, in the same tier as product/service quality and pricing. etc. If a product is working … Continue reading 5 Customer Service Metrics Every Business Owner Should Follow →
July 14, 2015
BY John Paul Narowski IN Productivity, Sales and Marketing
Sales seem to be an arcane art at times but the truth is it usually boils down to the value you can provide. This doesn’t only apply to your product. It applies to your ability to craft value in the form of meaningful relationship building. Every marketer knows that their product succeeds once they put the right message in front of the right target audience. If you know who you’re selling to and exactly what they want, you should strive to know who they are and what pain they’re looking to solve. This isn’t a one-way street either. Building a … Continue reading Six actionable tips to help you capture the power of relationship building in sales →
June 25, 2015
BY John Paul Narowski IN Sales and Marketing
Learning from the best When it comes to sales, you want to be able to learn from the very best in the field. Here at KarmaCRM, we’ve taken the time to curate together some of the best sales advice we’ve seen from some of the best sales professionals out there. “Don’t sell, find out what people want.“ Kevin Catlin, the owner of two businesses that rely on client sales, got this piece of sales advice from a surfer who managed to convince him to drop $250 on a backpack. It hearkens back to the core of good salesmanship: don’t sell. Listen. “Good … Continue reading Perfect Sales Advice from Nine Of The Best Sales Pros →
June 10, 2015
BY John Paul Narowski IN CRM Software, Productivity, Sales and Marketing
At KarmaCRM, we’re all about helping you become more productive with your business. Here are the 11 essential types of business software you need to do better, make more sales, and achieve business success: 1 – Call automation When you’re a small business, you want to leave a phone number around. In fact, having a phone number present increases paying customers and user interaction, perhaps a sign that your company is reputable and ready to do business at any time. How do you deal with all those calls streaming in though? Grasshopper can help by setting that phone number through … Continue reading The 11 Essential Types of Software You Need For Your Business To Succeed →
June 1, 2015
BY John Paul Narowski IN Sales and Marketing
Sales have gone on for centuries. From the forums of Rome to the merchants of Venice, trade has been an ancient art that has brought civilizations together. With each trade, there must have been a salesman bringing their wares to the marketplace, looking around to see how they could make a difference in the lives of their clients. An ancient tradition has come with its ingrained rules and practices. Yet as the world evolves to a series of digital networks, even this set of traditions has to adapt and change. Everybody wants to sell more. Your performance reviews demand it. … Continue reading How to sell more with sales automation software →
May 14, 2015
BY John Paul Narowski IN karmaCRM News and Updates
We’ve simplified and enhanced the history feature! Now if you’ve typed a note into a record and leave the page, the note will be there when you get back. History now has pagination and should load faster. You can send email to your contacts by clicking the Send an Email tab. This will open the karmaCRM email client where you’ll have access to all of your email templates. We’ve also added additional filtering, so you can see only your history or all history The history items are now shorter and more concise, so you can see more in less space. … Continue reading New Feature – History Redesigned →
March 4, 2015
BY John Paul Narowski IN karmaCRM News and Updates
We’ve added a number of enhancements to the email dropbox system! Task email dropbox You now have your own special task dropbox email. With this address, you can create tasks in karmaCRM via your email. You can also add due dates, assign them to co-workers and attach them to contacts with special subject commands. Deal and Case dropboxes Now each case and deal has their own unique dropbox. If your deal lifecycles are long, you want to make sure all communication makes it back to the deal. You could even create a contact in your email client for each address … Continue reading New Feature – Deal & Case Email Dropboxes! →