December 27, 2012
BY Shirley Robinson IN Customer Service
We as a company have a much bigger sphere of influence thanks to social media, but we share that sphere and its power with our customers. Our marketing isn’t about hard selling or trickery. It’s about reaching out to like-minded people who vibe with what we do and could benefit from it.
December 21, 2012
BY Shirley Robinson IN karmaCRM News and Updates
There’s been a lot of great writing recently on CRM, customer service, social tech, and all those other good things. Here are some of the best we’ve read this week: Leonard Kile at destinationCRM, “Customers Should Help Create Major Innovation” http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Customers-Should-Help-Create-Major-Innovation—86738.aspx This was a great piece about how to engage with customers and why they are among the most valuable partners in innovation. Our next blog post will touch on this theme, and Leonard’s post was a big source of inspiration. Rami Khater at the Huffington Post, “Social Media Evolution, not Revolution” http://www.huffingtonpost.com/rami-khater/social-media-evolution-no_b_2338465.html?utm_hp_ref=technology&ir=Technology Rami writes about the normalization of social … Continue reading Our Favorite Articles This Week
December 11, 2012
BY John Paul Narowski IN karmaCRM News and Updates
While our blog and Twitter feed might have been quiet over the past few months, we can assure you our development team has been anything but. We’ve been hard at work on karma2 over the past and are getting very close to its completion. We’re all excited about where it’s going, and can’t wait to unveil all the wonderful new features your business will benefit from! What we need now is your feedback and input to ensure we got it all right.
May 9, 2012
BY John Paul Narowski IN Sales and Marketing
Email is one of the most powerful marketing tools because of its personalized power. The challenge is to make your email personal, but how do you do this?
May 2, 2012
BY John Paul Narowski IN Sales and Marketing
A sale is the end result of all the business processes we implement correctly. These processes include letting people know who we are, what we do, and the valid reasons why we should be considered as their supplier.
April 26, 2012
BY John Paul Narowski IN karmaCRM News and Updates
The new karmaCRM Support Center (http://support.karmacrm.com) will allow you to find helpful documentation, submit ideas for new features, and contact us for immediate assistance, all in one place.
April 25, 2012
BY John Paul Narowski IN Sales and Marketing
Had a recent opportunity to visit and interview, Elinor Stutz, founder of Smooth Sale. Earlier this week, I posted the beginning of our conversation.
April 19, 2012
BY John Paul Narowski IN karmaCRM News and Updates
We’ve embarked on a journey to greatly enhance your experience by making karmaCRM faster and more customizable.
April 17, 2012
BY John Paul Narowski IN Sales and Marketing
Customer relations have always been a vital part of business. How you treat your clients ultimately determines your success. Whether your customer has a good or bad experience with your business is no longer the issue- it is about the relationship development that takes place.
March 28, 2012
BY John Paul Narowski IN Sales and Marketing
How much time and effort is spent in the wrong places? Sales practices are best defined by a system. A system needs to be structured in such a way to help coordinate your efforts and the efforts of others within your business, and to help become more time efficient through activities that yield great return yet require less thought and creation.
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