October 5, 2017
BY Caitlin Delohery IN Relationships
We may be more connected than ever as a society but that doesn’t mean that strong relationships are a given. In fact, plenty of people report feeling increasingly disconnected— so while we’re friending and liking and commenting like crazy, that often doesn’t translate to an enduring sense of community outside of the internet. And in this increasingly distracted and busy world, it’s easy to focus on to-do lists and bottom lines instead of relationships and connections. When you’re moving a mile a minute, it’s easy to forget that your customers are people, not obstacles or stepping stones to reaching your … Continue reading Customers Are People, Too: How Being Human Will Help You Sell More →
July 17, 2017
BY Caitlin Delohery IN Karma, Mindfulness
We, of course, think a lot about karma. We notice that the word gets thrown around a lot. When thieves drive a stolen car into a sinkhole or when a deserving couple wins millions in the lottery, karma even makes it into headlines. But what does it really mean? From the Sanskrit karman, karma means “work.” It encapsulates the idea that what you do matters — that the good (or not-so-good) you put out there comes right back at you in the future. So, what better place to make sure you’re building up good karma than your workplace? Here are … Continue reading Does Your Business Have Good Karma? 5 Ways to Make It Better →
June 27, 2017
BY Caitlin Delohery IN CRM Software, Sales
Did you know that, without landmarks or visual cues, humans tend to walk in circles. That’s right, people need reference points to walk in a straight line from point A to point B. Without defining and measuring customer relationship management (CRM) metrics — your business reference points — you might find yourself walking in circles or lost deep in the data woods without a clear path out. Whether you’re just getting started with CRM or you’ve tracked every lead since day one, it’s always beneficial to pause and look around to assess your location. Then, you can adjust and forge … Continue reading Tracking Sales from Lead to Close: CRM Metrics That Matter →
May 18, 2017
BY Caitlin Delohery IN CRM Software, Small Business
You’re spending money on CRM software that your sales team won’t use. While you were bright-eyed and optimistic about the possibility to grow your business with it, they resist. So what gives? We’ve got a few ideas. You didn’t ask for their input. No matter what tool you use for CRM, success depends on your sales team actually using it. And since 60% of CRM implementations fail because businesses choose the wrong software for their needs, it makes sense to involve your sales team at every step of the way. Your sales team will use your CRM daily, so find … Continue reading 5 Reasons Your Salespeople Hate Your CRM →
May 11, 2017
BY Caitlin Delohery IN CRM Software, Small Business
Right now, you may be thinking, “CRM is only for big businesses, not the little ones like me!” But CRM doesn’t need to be overcomplicated. In fact, the best CRMs for small businesses are easy to use and customizable to your needs, not clunky software that takes days to set up. So why do you need CRM? For starters, CRM helps you foster strong relationships with new and existing customers. When you focus on people, not just profits, your business grows organically. At the end of the day, relationships make or break your business — and you know that there’s … Continue reading Have a Small Business? Here’s Why You Need CRM →
April 27, 2017
BY Caitlin Delohery IN CRM Software
Relationships are the wheels to your success. Without good tires, a car is just a hunk of metal — and without relationships, businesses won’t move. That’s why centering your efforts on customer relationship management (CRM) paves the way for a smooth ride. It strengthens your relationship with customers. If you were given the option to work with someone you know and like or a complete stranger, chances are, you’re going to go with the person you know. Your customers are the same. It’s all about trust. That’s why good customer relationship management revolves around conversation. When you focus on communicating … Continue reading Why Customer Relationship Management is Your Most Important Sales Tool →
March 30, 2017
BY Krista Garver IN karmaCRM News and Updates
This month, we launched a massive project to refresh karmaCRM’s interface, starting with app emails. We’re pretty excited about it. We think you will be too. Read on to learn more about what’s new at karmaCRM this month. Enjoy redesigned emails No one should have to look at an ugly email, especially first thing in the morning. That’s why we redesigned all of the emails coming from our app, including daily task reminders. All emails from our system now share the same template and will appear consistent whether you’re viewing them on your mobile phone or on your desktop. Stay … Continue reading New Features for March: Redesigned Emails, a Zapier Integration, and More →
March 29, 2017
BY Krista Garver IN Featured Customers
The folks at Green Dot Bioplastics are no strangers to innovation. The bioplastics company created the first compostable elastomer, the kind of flexible plastic that you’ll find in toys for your kids and the soles of your shoes. Dedicated to creating sustainable alternatives to traditional plastics, Green Dot works to create a little more good in the world. When they first started out in 2011, Green Dot began searching for a contact management software that would allow them to focus on helping customers make smart, sustainable choices. “Our primary goal was to find a CRM that was intuitive, user-friendly, … Continue reading Featured Customer: Green Dot Bioplastics →
March 20, 2017
BY Caitlin Delohery IN Mindfulness
Think you don’t have time for mindfulness? Think again. Here are 75 easy techniques that you can do before, during, and after your busy work day. Before work When you first wake up, notice now your body feels. Stretch and pay attention to how your body feels first thing in the morning. Journal for five minutes, making a list of three things you are grateful for from yesterday and three intentions you have for the coming day. As you brush your teeth, try and think of more things you’re grateful for. As you get ready for work, notice the sights, … Continue reading 75 Quick and Dirty Mindfulness Techniques for Your Workday →
March 13, 2017
BY Caitlin Delohery IN Mindfulness
So you know what mindfulness is and you’re intrigued. You may even have a good handle on how to get started in your workplace. But you’re still looking for a little bit more. Here’s a list of resources to help you introduce mindfulness to your team. There is an app for that. Because of course there is. One article claims that there are over 700 apps for mindfulness, but who has time to sift through all that? Here are eight of the best to get you started. Calm: With a picturesque interface, Calm lives up to its name as soon … Continue reading 10 Mindfulness Resources for Small Businesses →
