July 29, 2015
BY John Paul Narowski IN Sales and Marketing
John-Paul Narowski, Founder of Karma CRM, was a recent guest on the TechnologyAdvice Expert Interview Series to share his insight on the intersection of sales, marketing, and technology. The series, which is hosted by TechnologyAdvice’s Josh Bland, explores a variety of business and technology landscapes through conversations with industry leaders. In this episode we discuss building the product from scratch, the importance of managing customer relationships, and using data properly. Below are a few highlights from our conversation: TechnologyAdvice: What trends do you see in the industry right now and how does KarmaCRM tackle them? John-Paul Narowski: One big trend … Continue reading The Future of CRM: Smarter Technology Means Stronger Customer Relationships →
July 29, 2015
BY John Paul Narowski IN CRM Software, Productivity
CRM is a great software, which helps businesses increase their overall productivity by collecting data in one place, providing statistics about customer history, automating some actions, making customer service better and so on. Today we focus on 5 hacks that help you get more done, with less work for CRM productivity improvement. 1. Create Specific Lists One of the productivity hacks that you can do with the help of CRM systems is to create lists, which will make it easier to find and categorize records based on some criteria. With CRM, a company’s sales manager will have the chance to … Continue reading 5 CRM Productivity Hacks That Help You Get More Done, with Less Work! →
July 28, 2015
BY John Paul Narowski IN CRM Software, Small Business
Customer relationship management (CRM) is considered to be one of the most useful software trends in the business world: everyone talks about it and almost everyone knows about its benefits. It really does not matter whether there are 150 people in your company or just 10, CRM is a great tool that helps businesses build good relationships with customers, offer excellent customer service, develop selling processes and grow their businesses. While big companies spend less time on making decisions about purchasing software or investing in new technology, small businesses, in general, are more concerned about what they are investing in. … Continue reading 7 Astonishing Ways Small Businesses Can Benefit From Cloud-Based CRM →
July 27, 2015
BY John Paul Narowski IN CRM Software
Customer Relationship Management(CRM) system is one of the main tools that every kind of company should have to be more organized and successful. CRM systems are there to assist businesses to track and analyze all of the interactions they have with their current and potential customers. It’s a wonderful tool that helps to centralize, simplify, secure and scale the customer engagements. If these arguments are not enough for you to have a CRM system, check out the top 5 reasons to see the importance of CRM systems for small businesses. 1. Be Organized You might think that you do not … Continue reading 5 Reasons Why You Need a CRM System →
July 24, 2015
BY John Paul Narowski IN CRM Software, Small Business
Cloud based CRM – is this something your company needs? According to Gartner, which is the world’s leading information technology research and advisory company, about 48% of the companies surveyed are going to move to cloud based CRM software in the next 3 years. Though cloud based CRM has many advantages that can put your company in a better position, it doesn’t necessarily mean it’s applicable for everyone. Applying cloud based CRM for small business can be revolutionary, but before doing so, it’s really important to take into account the size, nature of data, necessary level of security, mobility of … Continue reading Cloud Based CRM for Small Business: Pros and Cons →
July 23, 2015
BY John Paul Narowski IN CRM Software, Productivity, Sales and Marketing
It does not matter which type of business you own, customer relationship management (CRM) software is there for you to make your sales processes much easier. We all know that CRM is a great way to establish and maintain great relationships with clients and improve customer service. However, if you think that this is the only benefit of CRM software, you are missing an important part of it. CRM software is great tool to increase sales productivity. Below we present 10 tips for sales directors to boost sales productivity with CRM software. 1. Control the Sales Processes Whether you have … Continue reading 10 tips to Boost Sales Productivity with CRM Software →
July 23, 2015
BY John Paul Narowski IN CRM Software
Have you decided to use CRM software in your company? Have you started to search for CRM consulting companies? If yes, you have probably noticed that there are many such companies and it is really difficult to choose the most suitable one, which will satisfy your needs and bring value to your organization. Of course, before hiring CRM Company, you have to interview them and just to make your work easier, below we present 7 questions you need to ask a prospective CRM consulting company before hiring. 1. How much do you charge for your services? When choosing the right … Continue reading 7 Questions to Ask a CRM Consulting Company Before Hiring →
July 23, 2015
BY John Paul Narowski IN CRM Software, Small Business
If you are a small business owner, your first and foremost goal should probably be growth. In order to achieve growth you need personalized, customizable, time saving, efficient and affordable software to coordinate your sales team, increase sales, manage your contacts/leads and , improve customer service and experience. Congratulations! You have landed at the right place. Your solution is called cloud based CRM software and has everything ready for you. Customer Relationship Management (CRM) software helps you organize and coordinate your leads, existing and future customers and keep all of the data concerning the interactions between you and them in … Continue reading 5 Must-Have CRM Integrations for Every Small Business →
July 22, 2015
BY John Paul Narowski IN CRM Software
For a small business owner, having a suitable small business customer management software (CRM software) is an essential component to ensure steady and timely business growth. One of the important factors here is the steady increase in the number of customers a business generates, and to achieve this goal, you need to provide the most delightful customer experience. Creating a positive customer experience is quickly shifting from being a top offer from industry leading companies to a standard that every company has to deliver in order to stay competitive. Customers expect companies to deliver high quality service and experience. Good … Continue reading Using CRM to Improve B2B Customer Experience in 2015 →
July 21, 2015
BY John Paul Narowski IN Productivity, Sales and Marketing
The way people used to sell products in the past completely differs from the way they sell them today. The art of selling has improved a lot and it still continues to evolve. This is thanks to developing customer lifecycle as well as sales team automation technology. Collaboration technology changed all the sales processes and strategies, starting from lead coordination for sales team, ending with trainings of salesmen. However it wasn’t like this before. To give you a better understanding of how sales processes have changed during many years and how they are still changing, today we will focus on … Continue reading The Past, Present and Future of Sales Team Management →
